Privacy Policy – Charlie Group & Charlie Builders

Charlie Group and Charlie Builders (“Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, services, and communications.

By using our services, you acknowledge that you have reviewed and understand this Privacy Policy and consent to our practices as described below.

Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.
• Transaction Details: Information related to inquiries, purchases, and services requested.
• Communication Preferences: Your preferences for receiving marketing, promotional, and service-related communications.
• Device & Usage Data: Information such as IP address, browser type, device type, and interactions with our website.

How We Use Your Information

We use the collected data to:

• Provide, operate, and improve our services.
• Respond to inquiries and customer service requests.
• Send marketing and promotional messages, if opted in.
• Process transactions and send order confirmations.
• Comply with legal obligations and enforce our policies.

How We Communicate with Our Valued Customers

By using our online services, you may choose to receive communications through:

• Emails: Promotional and transactional emails based on your preferences.
• Text Messages (SMS): Messages sent to the mobile number you provide.
• Push Notifications: Notifications from our digital services.

By opting in, you consent to receive marketing, transactional, and other messages from Charlie Group and Charlie Builders. You can adjust your communication preferences at any time.

Additional Information on Text Messages

When you opt in to our text message programs, you agree to receive messages from an automated system. Standard messaging and data rates may apply.

• How to Opt-Out: If you wish to withdraw your consent and unsubscribe, please email us at info@charliebuilders.com or reply "STOP" to any text message.

Confidentiality & Data Security

Your communications with Charlie Group and Charlie Builders may contain confidential, private, or privileged information. If you are not the intended recipient (or their authorized representative), you must:

• Notify us immediately via email or telephone and delete the message.
• Refrain from storing, copying, forwarding, or disclosing any information in the communication.
• Avoid using, selling, or incorporating any of the information for marketing or spamming purposes.

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing & Legal Compliance

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, email providers).
• Legal Authorities: If required by law, regulation, or legal process.
• Business Transfers: In case of mergers, acquisitions, or asset transfers.

Your Rights & Choices

You have the right to:

• Request access, correction, or deletion of your personal data.
• Opt out of marketing emails by clicking "Unsubscribe" at the bottom of any email.
• Disable cookies through your browser settings.

For any requests, please contact us at info@charliebuilders.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly. Your continued use of our services constitutes acceptance of the revised policy.

Contact Information

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Phone: +923002427543
• Email: info@charliebuilders.com

By using our services, you agree to the terms outlined in this Privacy Policy.